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Overcoming Engineering Resistance to JavaScript Agent Deployment

Challenge: A large e-commerce provider faced resistance from their engineering team regarding the deployment of a JavaScript Agent, despite security team approval. Concerns included a lack of transparency, potential site behavior impacts, and risks associated with using a third-party solution.

Solution: Domdog addressed these concerns by showcasing the JavaScript Agent’s key features: high levels of control, a lightweight design, the ability to host the agent on the customer’s own servers, and control over updates. These reassurances helped resolve the engineering team’s reservations, leading to the successful deployment of Domdog’s JavaScript Agent.